How Northwestern University built a multilingual generative AI search tool with AWS | Amazon Web Services
Search experiences break down quickly when content grows more complex and multilingual. This customer story blog post shows how Northwestern University Libraries rebuilt search using generative AI on AWS to better connect users with rich text, audio, and visual content. Read the story to see why the team chose AWS for flexibility, cost transparency, and fast iteration, then reach out to Silicon Network to talk about applying similar approaches to your AI search or discovery projects.
What is the purpose of the multilingual AI search tool at Northwestern University?
Northwestern University developed the multilingual generative AI search tool to enhance accessibility and usability of its extensive digital collections. The tool aims to provide a more intuitive search experience for users, allowing them to find multimedia content more easily, especially for those who may not be familiar with traditional search methods.
Why did Northwestern University choose AWS for their AI search tool?
Northwestern University chose AWS for its flexibility, cost transparency, and ability to support rapid iteration. As an early adopter of AWS, the university found that AWS services like Amazon Bedrock and Amazon OpenSearch Service provided a scalable and resilient foundation for their AI search tool.
How does the AI search tool improve user experience?
The AI search tool improves user experience by enabling concept-based searches rather than relying solely on keywords. It supports multilingual queries, provides contextual explanations for search results, and surfaces content related to underrepresented topics, making the collections more approachable and easier to navigate for all users.

How Northwestern University built a multilingual generative AI search tool with AWS | Amazon Web Services
published by Silicon Network
We are a leading technology solutions provider and value-added reseller with a clientele reach of over 10,000 customers As a trusted partner, we bring together the expertise and products of Cisco, Fortinet, Juniper, Oracle, and Seagate to deliver comprehensive solutions that empower businesses to thrive in the digital era. At the core of our offerings is our partnership with Cisco, as a Cisco Premier Partner. It aims to provide networking equipment including Cisco routers, Cisco switches, Cisco firewalls, Access points, IP Phones, GBICs, GLCs, WIC NM network modules, memory & flash, and cables, etc. Our deep knowledge of Cisco's product portfolio allows us to tailor solutions that address the unique needs of our clients.
As your trusted technology advisor, we take a consultative approach to understanding your unique challenges and goals. Our experienced team works closely with you to design, deploy, and support tailor-made solutions that drive digital transformation, improve productivity, and deliver tangible business outcomes.