Inside the SOC
Organizations face nonstop threats, but few truly understand how a security operations center responds. This video gives you a rare inside look at the SOC, showing how analysts work to detect and neutralize risks in real time. Watch the video to understand why SOC capabilities are essential to business resilience. Contact Silicon Network to learn how these services can strengthen your security strategy.
How does the SOC utilize data for threat detection?
The SOC relies heavily on data from the past 30 days to predict and manage the next 30 days. By analyzing heat maps and workload data, we ensure that we have the appropriate staffing levels to handle the current work volume. This data-driven approach allows our analysts to quickly identify potential threats and respond effectively.
What is the process for investigating incidents?
When a potential incident is detected, our SOC analysts begin by assessing the situation. If they identify suspicious activity, they may reach out to the client for clarification. The investigation often involves looking for additional indicators to confirm the nature of the threat. If necessary, we can also involve our threat response unit to assist with analyzing any artifacts or malware samples.
How does the SOC maintain communication with clients during incidents?
Maintaining clear and consistent communication with clients during an incident is crucial. We prioritize keeping everyone informed and on the same page throughout the investigation process. This ensures that all parties are actively working towards a resolution and that the client understands the steps being taken to address the incident.
Inside the SOC
published by Silicon Network
We are a leading technology solutions provider and value-added reseller with a clientele reach of over 10,000 customers As a trusted partner, we bring together the expertise and products of Cisco, Fortinet, Juniper, Oracle, and Seagate to deliver comprehensive solutions that empower businesses to thrive in the digital era. At the core of our offerings is our partnership with Cisco, as a Cisco Premier Partner. It aims to provide networking equipment including Cisco routers, Cisco switches, Cisco firewalls, Access points, IP Phones, GBICs, GLCs, WIC NM network modules, memory & flash, and cables, etc. Our deep knowledge of Cisco's product portfolio allows us to tailor solutions that address the unique needs of our clients.
As your trusted technology advisor, we take a consultative approach to understanding your unique challenges and goals. Our experienced team works closely with you to design, deploy, and support tailor-made solutions that drive digital transformation, improve productivity, and deliver tangible business outcomes.